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Our answers to the most popular questions
Where can I buy a Tangem Wallet?
Learn the official channels for purchasing Tangem Wallets
How secure is buying a wallet from resellers?
Understand how to ensure your wallet is authentic and safe to use
How long does shipping take?
Get information on estimated delivery times based on your region and shipping method
Can I change the shipping info after I’ve placed an order?
Find out if and how you can update your address or contact details after submitting your order
How do I cancel my order?
Learn the steps to cancel an order before it ships
How can I track my order?
Instructions on how to access tracking information once your order has been shipped
Topics
Getting started
Everything you need to know to begin using your Tangem wallet
General
All about Tangem products and the main features of their use
Security
The main thing about the security of Tangem products
Coins & Tokens
Answers to questions about support for tokens and blockchains
Fund transfers
Everything about transferring funds using Tangem wallets
App Functionality
The main information about the functionality of the Tangem application
Tangem & dApps
Learn how to connect and interact with dApps using your Tangem wallet
Troubleshooting
Solutions to common issues and errors — get help when something isn't working as expected
Have a question about our referral program?
Here, we answer the most common questions in detail and give you useful information to help you understand everything.
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